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ALDOI Commissioner Ridling Reinforces Message of Patience
9/23/2008
"The Alabama Department of Insurance wants to continue to assure Alabama citizens with AIG policies that the companies writing their policies are financially sound. The financial standings of the companies should not motivate anyone to change their policy.”
Commissioner Ridling also warned the state’s insurance sales producers to not use underhanded tactics to invoke fear as means to lure a consumer to switch policies.
“We expect the highest level of integrity from the men and women who market products to Alabama families. And we will enforce it,” he said.
Commissioner Ridling reinforced the fact that AIG’s financial problems are with the holding company, which is not an insurance company. The underlying subsidiaries – the insurance companies – are subject to state financial solvency laws. All are solvent and paying claims.
“The companies have continued to meet their obligations,” Commissioner Ridling said. “If these companies were not, then they would be placed into receivership. That hasn’t happened."
“We encourage any Alabama citizen with a question regarding this issue – or any insurance related issue – to contact us. We’ll do our best to provide answers to your questions.”
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AIG Consumer FAQ

I have an insurance policy with AIG. How does this impact me?
AIG is an international financial holding company with businesses ranging from aircraft leasing through investment services through insurance. The policy you hold is written by an insurance company that is an operating subsidiary of AIG. Those insurance companies are financially sound. State insurance regulators and federal regulators, in cooperation with the new management of AIG, are taking steps to make sure that insurance customers of AIG subsidiaries are protected.
Will the AIG insurance companies be able to pay claims?
In short, yes. The AIG affiliated insurance companies are financially solvent and able to pay claims. The financial issues facing AIG are occurring because of investments in risky mortgage-backed securities by the parent company. The Federal Reserve is basically extending a line of credit to the parent company to help it work through these issues.
What are regulators doing to make sure AIG insurance companies can continue to pay claims?
The Alabama Department of Insurance and regulators from the other states are closely monitoring the financial condition of the AIG affiliated insurance companies and are reviewing any activity at the parent company that impacts insurance company assets. Any significant transaction impacting an AIG insurance company, including sale of the company, is subject to state regulator approval.
What happens if AIG affiliated insurance companies get into financial trouble?
State regulators have a variety of tools available if it appears that an insurer is not going to be able to fulfill its promises to policyholders. Your state regulator can take over management of an insurer through conservation or rehabilitation. Even if liquidation of an insurance company is necessary, policyholder claims will generally be paid either by the insurance company or by a guaranty fund, which all states have in place to provide coverage to policyholders.
I own an AIG American General fixed annuity. Is that protected by state insurance solvency standards in the same way that insurance policies are?
Yes. Fixed annuities are considered a type of life insurance, and as such are protected by the same solvency and guaranty framework as traditional life insurance. If at some point in the future AIG insurance companies or their assets and blocks of business are sold, fixed annuity-holders should experience no changes to the way their policies are administered -- other than the fact that their correspondence may come from a different company. This is not unique to AIG; insurance companies are bought and sold everyday. Your benefits as defined in the original annuity contract remain the same in a sale.
How can I check on the financial status of a specific AIG insurance subsidiary?
You can search for each individual AIG subsidiary in the National Association of Insurance Commissioners' Consumer Information Source (CIS). Here you will find financial information specific to the company as well as complaint data and licensing information.
Who do I call if I have questions about my AIG policy?
Contact the Alabama Department of Insurance at 334-269-3550. The Department has a staff of consumer specialists prepared to answer your questions.
October 12, 2008
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